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Food Preparation & Service
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Baking (Breadmaking)
Qualification: Certificate III
(AQF)
Course No: 4720
This course is for apprentices and people
who work or want to work in the baking industry. It teaches you off-the-job
training component required by the baking industry. You learn how to make a
range of breads and yeast goods and how to use equipment and machinery. When
you finish the course, and your indenture or trainee apprenticeship, you will be
qualified for a Certificate of Proficiency.
Articulation: When you finish the
course you can apply for advanced standing in Baking Certificate 4700 or Baking
(Pastrycooking) Certificate 4710.
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Baking (Pastrycooking)
Qualification: Certificate III
(AQF)
Course No: 4710
This course is for apprentices and people
who work in the baking industry. It teaches you the off-the-job training
component required by the baking industry. You learn how to make a range of
cakes, pastries and yeast goods. You also learn cake decorating and how to use
equipment and machinery.
When you finish the course and your
indenture or apprenticeship you will be qualified for a Certificate of
Proficiency.
Articulation: When you finish the
course you can apply for advanced standing in Baking Certificate 4700 or Baking
(Breadmaking) Certificate 4720.
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Baking – Trade
Qualification: Certificate III
(AQF)
Course No: 4700
This course is for apprentices and people
who work in the baking industry. It teaches you the off–the–job
training component required by the baking industry. You learn how to make a
range of breads, pastries, yeast goods and cakes. You also learn cake
decorating and how to use equipment and machinery. You can specialise in bread,
pastry, yeast goods, cake or cake decorating by choosing an elective of at least
72 hours.
Career Opportunities: Baker,
pastrycook.
When you finish the course and your
indenture or trainee apprenticeship, you will qualify you for a Certificate of
Proficiency.
Articulation: When you finish the
course you can apply for advanced standing in Baking (Pastrycooking) Certificate
4710 or Baking (Breadmaking) Certificate 4720.
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Baking – Traineeship
Qualification: Certificate II
(AQF)
Course No: 2698
This course is for trainees and people
who work in the baking industry. It teaches you the basic off-the-job training
component required by the baking industry for level II. You learn how to make a
range of breads, pastries, yeast goods and cakes. You also learn cake
decorating and how to use equipment and machinery.
When you finish the course you will get a
Certificate II in Baking.
Articulation: When you have
finished the course you can apply for advanced standing in Baking
(Pastrycooking) Certificate III 4710 or Baking (Breadmaking) Certificate III
4720, Baking Certificate III 4700.
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Community Catering
Qualification: TAFE
Statement
Course No: 6640
This course teaches you the practical
food skills you need to do catering. You learn how to choose, prepare and
present food, as well as maintaining food presentation areas and equipment,
health and safety.
Articulation: When you finish
this course you can apply for advanced standing in Residential Food and Family
Services Certificate III 6637, Dietary Practices Certificate III 6638 and other
relevant courses.
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Dietary Practices
Qualification: Certificate III
(AQF)
Course No: 6638
This course trains you in the skills and
knowledge needed to assist others to make healthy food choices for specific
needs and to prepare food for special diets. You also learn to modify menus to
suit the needs of people in a range of health care situations.
Career Opportunities: Dietary
aid/nutrition assistant in hospitals, nursing homes and community food
services.
Articulation: When you finish this
course you can apply for the entry into the Dietary Supervision Certificate IV
6639.
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Food and Beverage Operations
Qualification: Statement of
Attainment
Training Package: Hospitality Industry
Course No: 6654
This short course is for people who want
to start work in the food and beverage industry, or for people who want to
update or refresh their skills. It teaches you about bar work and wine service,
responsible service of alcohol, bistro, function and dining room
procedures.
Career Opportunities: Food and
beverage attendant.
Articulation: When you finish this
course you can apply for advanced standing in the Certificate IV in Hospitality
(Food & Beverage Supervision) 4595.
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Food Studies (Kitchen Support)
Qualification: Certificate II
(AQF)
Course No: 4500
This course is for people who work in the
areas of food preparation in commercial catering, including public/private
hospitals, community health organisations, childcare centres, retirement
villages, school canteens and restaurants.
You will learn kitchen skills, how to
prepare a range of safe and healthy foods and how to work as part of a team in
hospitality and community food services. You will also learn how to assess your
own skills and apply to have these recognised.
This course provides assessment and
learning pathways in line with the national Training Packages for hospitality
and community services and health. An elective choice allows you to support food
service skills in a range of settings, including food and beverage delivery,
cafeteria operations, cleaning and laundry, computer technology and one-to-one
job instruction.
Career Opportunities: Cook/food
preparer in community services, health and hospitality.
Articulation: You can apply for
advanced standing in this course, if you have completed the Year 12 subjects
Industry Studies and Hospitality and Food Technology. When you finish this
course you can apply for advanced standing in Food Studies (Community Food
Services) Certificate III 4501, Food Studies (Community Food
Supervision/Promotion) Certificate IV 4502 and Hospitality (Kitchen Operations)
Certificate I 4568.
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Hospitality (Catering Operations)
Qualification: Certificate II
(AQF)
Training Package: Hospitality
Industry
Course No: 4565
This course is for people who want to be
employed as a cook or food preparation assistant in fast food, coffee shop,
function catering, restaurant, sandwich shop or hospital/nursing home
settings.
You will develop a range of specialised
kitchen skills, the preparation of healthy and safe foods, and how to work as
part of a team in a hospitality or catering operation. You will also learn about
and develop skills in specific methods of cookery.
Articulation: When you finish
this course you can apply for advanced standing in Hospitality (Catering
Operations) Certificate III 4566 and Hospitality (Catering Operations)
Certificate IV 4567.
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Hospitality (Catering Operations)
Qualification: Certificate III
(AQF)
Training Package: Hospitality
Industry
Course No: 4566
This course will teach you how to prepare
a range of safe and healthy food choices for specific situations, how to
organise and produce meals in institutions (such as childcare facilities,
nursing homes, hostels), or restaurant kitchens for buffet or a la carte
functions or food service operations. You will also learn how to give one-to-one
instruction, deal with conflict, and work as part of a team in a
hospitality/catering operation.
Work experience will be an opportunity
for you to develop your skills in a food service setting, appropriate to your
career goals or present work environment.
Career Opportunities: Advanced
cook in health and community services area or the hospitality industry
specialising in events catering. Manager/chef/cook of a small (one-cook)
operation with sole responsibility for food preparation and
presentation.
Articulation: When you finish
this course you can apply for advanced standing in Hospitality (Catering
Operations) Certificate IV 4567.
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Hospitality (Catering Operations)
You must apply through TSOC for this
course
Qualification: Certificate IV
(AQF)
Training Package: Hospitality
Industry
Course No: 4567
Special application forms and
course-specific information packages are available from any TAFE NSW campus or
the TAFE Information Centre. The contact numbers for the TAFE Information Centre
are 131 601 (in NSW) or 02 8234 2777 (outside NSW).
This course is for people who want to
develop the skills, knowledge and approach required by a commercial, industrial
or retail catering industry operator.
You will learn how to produce quality
goods and services in the hospitality and catering industry. You will also learn
about organising, preparing and presenting food, planning and controlling
menu-based catering, preparing daily meal plans to promote good health,
promoting goods and services to customers and maintaining
premises.
You will learn about basic methods of
cookery and how to implement food safety procedures, providing a link between
kitchen and service areas, and developing and updating food and beverage
knowledge.
You will also learn about principles
associated with developing and marketing menu items, promoting individual
business image and planning the concepts of special events and activities. You
will develop communication skills for effective customer service, marketing,
sales and team development.
Career Opportunities: Catering
manager or operator, takeaway outlet operator, cafeteria/bistro operator, coffee
shop, events or specialty caterer or other supervisory
positions.
Articulation: When you finish
this course you can apply for advanced standing in Hospitality (Management)
Diploma 4523 or to do Bachelor of Applied Science (Food Service Operations) at
the University of Western Sydney.
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Hospitality (Commercial Cookery)
Qualification: Certificate II
(AQF)
Training Package: Hospitality
Industry
Course No: 4569
This course is for people who want to
work in a hospitality catering kitchen. You will learn the skills and knowledge
needed for fundamental cookery duties.
Emphasis is placed on the practical
application of cookery principles, implementation of food safety procedures and
the presentation of foods for a range of catering
establishments.
Articulation: When you finish
this course you can apply for advanced standing in Hospitality (Commercial
Cookery) Certificate III 4570.
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Hospitality (Commercial Cookery)
Qualification: Certificate III
(AQF)
Training Package: Hospitality
Industry
Course No: 4570
This course is for apprentices who want
to become qualified cooks. You will be taught the skills needed to operate as a
trade cook in a commercial environment.
The course is aligned to the Hospitality
Training Package and contains a group of modules specific to the industry. You
will also practise skills needed to prepare and serve meals in a professional
manner.
Career Opportunities: Qualified
cook in any hospitality establishment.
Articulation: When you finish
this course you can apply to do Hospitality (Patisserie) Certificate IV 4579,
Australian Contemporary Cuisine Certificate IV 2699 or Hospitality (Commercial
Cookery) Certificate IV 4578.
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Hospitality (Food and Beverage)
Qualification: Certificate III
(AQF)
Training Package: Hospitality
Industry
Course No: 4592
This course is for people who are
employed as trainees in the hospitality industry as a food and beverage team
leader, front office reception or room attending/housekeeping. You will learn
about a variety of food and beverage skill areas and how to present yourself for
work in the industry. This course is recognised by industry through Tourism
Training New South Wales.
Career Opportunities: Food and
beverage attendant, bar attendant and waiter.
Articulation: When you finish the
course you can apply to do Hospitality (Food and Beverage Supervision)
Certificate IV 4595 or Hospitality Management Diploma 4795.
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Hospitality (Food and Beverage)
Qualification: Certificate III
(AQF)
Training Package: Hospitality
Industry
Course No: 4593
This course is for people who want to
work in the hospitality industry as a food and beverage team leader. The course
teaches you about a variety of food and beverage skill areas and how to present
yourself for work in the industry. This course is recognised by industry
through Tourism Training New South Wales.
Career Opportunities: Food and
beverage attendant, bar attendant and waiter.
Articulation: When you finish the
course you can apply to do Hospitality (Food and Beverage Supervision)
Certificate IV 4595 or Hospitality (Management) Diploma 4523.
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Hospitality (Kitchen Operations)
Qualification: Certificate I
(AQF)
Training Package: Hospitality
Industry
Course No: 4564
This course is for people who work in
food preparation areas in commercial catering organisations, including public
and private hospitals, community health organisations, childcare centres,
retirement villages, school canteens and restaurants.
You will have the opportunity to develop
relevant skills in a variety of catering or hospitality operations. This may
include fast food outlets, coffee shops, take-away facilities, restaurants, and
catering contractors.
You will also learn how to follow health
safety and security procedures and workplace hygiene procedures. This course
will teach you how to apply practical catering and hospitality principles, such
as preparing and presenting food and cleaning and maintaining premises. Basic
computer skills are introduced to assist in these processes.
Career Opportunities: Kitchenhand
in a range of food outlets including, fast food, takeaway and coffee shop
operations.
Articulation: When you finish this
course you may apply for advanced standing in Hospitality (Catering Operations)
Certificate II 4565.
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Hospitality (Kitchen Operations)
Qualification: Certificate I
(AQF)
Training Package: Hospitality
Industry
Course No: 4568
This course is for people who want to
work in a hospitality catering kitchen. You will learn the supporting skills
and knowledge needed for fundamental cookery duties.
Articulation: When you finish
this course you can apply for advanced standing in Hospitality (Commercial
Cookery) Certificate II 4569.
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Hospitality (Kitchen Operations)
Qualification: Certificate I
(AQF)
Training
Package: Hospitality Industry
Course No: 2681
This course is for people who want to
develop the skills, knowledge and work related values required by an operative
working in either the commercial or retail catering industries.
Emphasis is placed on the practical
application of Asian cookery principles, implementation of food safety
procedures and the presentation of foods for a range of catering
establishments.
The course provides training to develop
these skills in a variety of hospitality settings as the relevant competency
standards are common to many areas of the industry.
Career Opportunities: Kitchen
attendant, kitchen hand, food preparation assistant, sandwich
hand.
Articulation: When you finish
this course, you can apply to do Certificate II in Hospitality (Asian
Cookery).
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Hospitality (Asian Cookery)
Qualification: Certificate II
(AQF)
Training
Package: Hospitality Industry
Course
No: 2682
This course is for people who want to
work as a cook or food preparation assistant in either the commercial or retail
catering industries. You will develop and apply skills and techniques in the
following basic methods of cookery as they relate to Asian cookery. Emphasis is
placed on practical application of Asian food preparation, cookery and service.
You will also learn how to implement food safety procedures, transport and store
food.
The course provides training to develop
these skills in a variety of hospitality settings as the relevant competency
standards are common to many areas of the industry.
Career Opportunities: Commis
cook, short order cook, canteen operator, kitchen attendant, kitchen hand, food
preparation assistant.
Articulation: When you finish
this course you can do a range of Certificate III Hospitality
courses.
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Hospitality (Asian Cookery - Thai)
Qualification: Certificate III (AQF)
Training Package: Hospitality Industry
Course No: 2683
This course is for apprentices working in
Asian/Thai cookery. It is also for people who want to work as an Asian cook
specialising in Thai cuisine in a commercial environment.
You will develop and apply skills in the
basic methods of Thai cookery with specific emphasis on preparation, cooking and
presentation of menu items from Thai cuisine.
This course will be replaced in 2002
following revision of the Hospitality Training Package with which it is
currently aligned.
Career Opportunities: Qualified
cook in any hospitality establishment specialising in Asian/Thai
cuisine.
Articulation: When you finish
this course you may be eligible to do a range of Certificate IV courses in
Hospitality.
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Hospitality (Operations)
Qualification: Certificate II
(AQF)
Training
Package: Hospitality
Course No: 4591
This course is for people who want to
work in the hospitality industry at the operative level as a food and beverage
attendant, receptionist, room attendant, kitchen assistant or cook's assistant.
The course teaches you about a variety of skill areas and how to present
yourself for work in the industry. The course is recognised by industry through
Tourism Training New South Wales.
Career Opportunities: Cookery
apprentice, food and beverage attendant, bar attendant, waiter, cook's
assistant, room attendant, front office attendant.
Articulation: When you finish the
course you can apply to do Hospitality (Food and Beverage Supervision)
Certificate IV 4595, Hospitality (Accommodation Services Supervision)
Certificate IV 4522 or Hospitality (Catering Operations) Certificate IV
4567.
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Meat Processing (Meat Retailing)
Qualification: Certificate I
(AQF)
Course No: 4764
This course is for people who want to
work in the retail sector of the meat processing industry. You will learn about
work practices in retail meat enterprises. You will also learn about health,
safety, quality and productivity.
Career Opportunities:
Butcher.
Articulation: When you finish this
course you can apply for advanced standing in courses covering meat retail,
smallgoods manufacturing, slaughter floor operations and boning room
operations.
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Meat Processing (Meat Retailing)
Qualification: Certificate II
(AQF)
Course No: 4765
This course is for people who want to
work in the retail sector of the meat processing industry. You will learn about
work practices in retail meat enterprises. You will also learn about health,
safety, quality and productivity.
Articulation: When you finish this
course you can apply for advanced standing in courses covering meat retail,
smallgoods manufacturing, slaughter floor operations and boning room
operations.
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Meat Processing (Meat Retailing)
Qualification: Certificate III
(AQF)
Course No: 4766
This course is for people who want to
work in the retail sector of the meat processing industry. You will learn about
work practices in retail meat enterprises. You will also learn about health,
safety, quality and productivity.
Articulation: When you finish this
course you can apply for advanced standing in courses covering meat retail,
smallgoods manufacturing, slaughter floor operations and boning room
operations.
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Meat Processing (Meat Safety) – Traineeship
Qualification: Certificate III
(AQF)
Training Package: Australian Meat Industry
Course No: 4545
This course is for people who want to
learn the skills and knowledge required to be meat inspectors. You will learn
how to detect diseased and defective animals, both ante-mortem and
post-mortem.
Career Opportunities: Meat
inspectors (under supervision), meat safety/quality assurance
offices.
Articulation: When you finish
this course you can do Meat Processing (Meat Safety) Certificate IV 4550, Meat
Processing (Quality Assurance) Certificate IV 4551, Meat Processing (Leadership)
Certificate 4552.
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Meat Processing (Slaughtering)
Qualification: Certificate III
(AQF)
Training Package: Australian Meat
Industry
Course No: 4543
This course is for people who want to
work in the retail sector of the meat processing industry.
You will learn about work practices in
retail meat enterprises. You will also learn about health, safety, quality and
productivity.
Articulation: When you finish
this course you may be eligible for advanced standing in courses covering meat
retailing, smallgoods manufacturing, slaughter floor operations and boning room
operations.
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Residential Food and Family Services
Qualification: Certificate III
(AQF)
Course No: 6637
This course gives you the introductory
training to be involved in the care and well being of individuals and families.
It provides skills for the cook/carer, nanny/housekeeper, houseparents and home
support workers. You can specialise in the care of children, the youth, the aged
or people with special needs.
Students in this course may be asked to
complete a Student Declaration Form stating that their behaviour does not pose a
serious risk to vulnerable people.
Career Opportunities: Cook,
housekeeper, nanny, childcare assistant.
Articulation: When you finish
this course you can apply for advanced standing in Dietary Practice Certificate
III 6638 and Food Studies (Food Promotion) Certificate IV 6636.
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Tourism & Hospitality
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Hospitality (Accommodation Services)
Qualification: Certificate III
(AQF)
Training Package: Hospitality
Industry
Course No: 4574
This course is for people who want to
work in the hospitality accommodation industry. You will learn front office and
housekeeping procedures as well as customer service, financial and clerical
skills. You will also learn how to work as part of a team in a hospitality
operation.
Career Opportunities: Room
attendant, telephonist, cashier, front office receptionist, valet/butler
services, porter, concierge, accounts officer, room service, laundry attendant
and public area cleaner.
Articulation: When you finish
this course you may be eligible for advanced standing in Hospitality
(Accommodation Services Supervision) Certificate IV 4522.
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Hospitality (Accommodation Services Supervision)
Qualification: Certificate IV
(AQF)
Training Package: Hospitality
Industry
Course No: 4522
Special application forms and
course-specific information packages are available from any TAFE NSW campus or
the TAFE Information Centre. The contact numbers for the TAFE Information Centre
are 131 601 (in NSW) or 02 8234 2777 (outside NSW).
This course is for people who want to
work in the hospitality accommodation area at a supervisory
level.
You will learn front office and
housekeeping procedures as well as customer service, financial and clerical
skills. You will also learn how to work in a supervisory capacity in a
hospitality operation by emphasising teamwork, leadership, staffing issues and
operational planning.
You will need to have access to an
appropriate workplace or simulated workplace environment during the course.
Your campus will help you with this.
Career Opportunities: Front
office supervisor, accounts officer, room service supervisor,
housekeeper.
Articulation: When you finish
this course you may be eligible for advanced standing in Hospitality
(Management) Diploma 4523.
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Hospitality Basics
Qualification: Statement of
Attainment
Training Package: Hospitality
Industry
Course No: 4571
This course is for people who want an
introduction to the hospitality industry.
You will learn fundamental skills for all
studies relevant to the Hospitality industry including customer relations, and
basic health, hygiene, safety and security procedures.
Articulation: You may be eligible
for credit transfer into equivalent modules in other Hospitality
courses.
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Hospitality Management
Qualification: Diploma
(AQF)
Course No: 4795
You must apply through the TAFE Selection
Operations Centre (TSOC) for this course. For more information on applying
through TSOC, please contact the TAFE Information Centre on 131 601 (within NSW)
or (02) 9299 5011 (outside NSW).
The course teaches you operative through
to supervisory and fundamental management skills applied to the hospitality
industry, specifically across the sectors of accommodation, food and beverage
services, cookery/catering, and club gaming.
You will learn about the tourism and
hospitality environment, workplace administration, sales and marketing,
supervision, staffing, training and staff organisation. You will learn about law
and industrial relations, basic accounting practices, advanced and financial
management systems, inventory purchasing, budgeting and control systems, health,
safety and security management systems. You will learn about small business
hospitality and computer applications, property maintenance and quality
management. You will have to do 600 hours of hospitality-related work
experience. If you have already worked in the hospitality industry you can apply
to the college to have this work experience reduced.
This course is recognised by the
Australian Hospitality Review Panel (AHRP).
Career Opportunities: range of
supervisory positions in the hospitality
industry.
Articulation: When you finish this
course you can apply for entry into the Hospitality Management Advanced Diploma,
or a range of hospitality management, commerce or business degree programs
offered by some universities, for example, Bachelor of Hotel Management at
Griffith University and Bachelor of Commerce at Wollongong University. The
campus where you are enrolled can give this information. This course is required
to do Hospitality Management Advanced Diploma 4796.
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Hospitality (Operations) – Traineeship
Qualification: Certificate II
(AQF)
Training Package: Hospitality
Industry
Course No: 4590
This course is for people employed as
trainees in the hospitality industry, at the operative level as a food and
beverage attendant, receptionist, room attendant, kitchen assistant or cook's
assistant. The course teaches you about a variety of skill areas and how to
present yourself for work in the industry.
This course is recognised by industry
through Tourism Training New South Wales.
Career Opportunities: Cookery
apprentice, food and beverage attendant, bar attendant, waiter, cook's
assistant, room attendant, front office attendant.
Articulation: When you finish this
course you can apply to do Hospitality (Food and Beverage Supervision)
Certificate IV 4595, Hospitality (Accommodation Services Supervision)
Certificate IV 4522 Hospitality (Catering Operations) Certificate IV 4567 or
Food Studies (Community Food Supervision/Promotions) Certificate IV
4502.
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Tourism (Aboriginal &Torres Strait Islander
Cultural Guiding)
Qualification: Certificate II
(AQF)
Training
Package: Tourism
Course No: 7000
This course is for people who want to
work as tour guides or site guides in tourist attractions. It gives you training
in the tourism industry for these jobs and allows some specialisation into
local, ecotourism or indigenous guide areas.
The industry prefers people with a high
level of life skills and usually employs people 20 years old or
over.
Career Opportunities: Local,
domestic or inbound tour guide within a local, ecotourism or indigenous work
environment.
Articulation: When you finish
this course you can do or apply to do (as the case may be) Tourism Certificate
III courses in a variety of sectors.
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Tourism (Aboriginal &Torres Strait Islander
Cultural Guiding)
Qualification: Certificate III
(AQF)
Training
Package: Tourism
Course No: 7001
This course is for people who want to
work as tour guides or site guides in tourist attractions. It gives you training
in the tourism industry for these jobs and allows some specialisation into
local, eco-tourism or indigenous guide areas.
The industry prefers people with a high
level of life skills and usually employs people 20 years old or
over.
Career Opportunities: Local,
domestic or inbound tour guide within a local, eco-tourism or indigenous work
environment.
Articulation: When you finish
this course you can do or apply to do (as the case may be) Tourism (Tour
Guiding) Certificate IV 7004.
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Tourism (Attractions & Theme Parks)
Qualification: Certificate II
(AQF)
Training
Package: Tourism
Course No: 7008
This course is for people who want to
work in attractions and theme parks within the tourism
industry.
You will learn a variety of customer
service skills and administrative procedures as well as some guiding skills. You
must complete 10 core modules.
Career Opportunities: Retail
sales assistant, site officer, administrative officer.
Articulation: When you finish
this course you can do or apply to do (as the case may be) Tourism (Attractions
and Theme Parks) Certificate III 7009.
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Tourism (Attractions & Theme Parks)
Qualification: Certificate III
(AQF)
Training
Package: Tourism
Course No: 7009
This course is for people who want to
work in attractions and theme parks within the tourism
industry.
You will learn a variety of customer
service skills, administrative procedures, guiding skills as well as product and
destination information. You must complete 14 core modules and 2
electives.
Career Opportunities: Retail
sales coordinator, site attendant, administrative officer.
Articulation: When you finish
this course you can apply to do Tourism (Team Leading) Certificate IV 4534 or
Tourism (Sales and Marketing) Certificate IV 4535.
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Tourism (Guiding)
Qualification: Certificate II
(AQF)
Training
Package: Tourism
Course No: 7002
This course is for people who want to
work as tour guides or site guides in tourist attractions. It gives you training
in the tourism industry for these jobs and allows some specialisation into
local, eco-tourism or indigenous guide areas. The industry prefers people with a
high level of life skills and usually employs people 20 years old or
over.
Career Opportunities: Local,
domestic or inbound tour guide within a local, eco-tourism or indigenous work
environment.
Articulation: When you finish
this course you can do or apply to do (as the case may be) Tourism (Guiding)
Certificate III 7003.
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Tourism (Guiding)
Qualification: Certificate III
(AQF)
Training
Package: Tourism
Course No: 7003
This course is for people who want to
work as tour guides or site guides in tourist attractions. It gives you training
in the tourism industry and allows some specialisation into local, eco-tourism
or indigenous guides areas. The industry prefers people with a high level of
life skills and usually employs people 20 years old or over.
Career Opportunities: Local,
domestic or inbound tour guide within a local, eco-tourism or indigenous work
environment.
Articulation: When you finish
this course you can do or apply to do (as the case may be) Tourism (Tour
Guiding) Certificate IV 7004.
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Tourism (International Retail Travel Sales)
Qualification: Certificate III
(AQF)
Training
Package: Tourism
Course No: 4533
This course is for people who want to
work as an international travel consultant in a retail travel
agency.
You will learn sales and operational
skills as well as customer service skills. You must complete 17 core modules
and two electives.
Career Opportunities:
International travel consultant.
Articulation: When you finish
this course you can apply to do Tourism (Team Leading) Certificate IV 4534 or
Tourism (Sales and Marketing) Certificate IV 4535.
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Tourism (Meetings and Events)
Qualification: Certificate III
(AQF)
Training
Package: Tourism
Course No: 7007
This course is for people who want to
work in the meetings and events sector of the tourism industry.
You will learn a variety of customer
service and operational skills, administrative procedures and destination
knowledge. You must complete 15 core modules and two electives.
Career Opportunities: Conference
coordinator, events coordinator, meeting coordinator, administrative
officer.
Articulation: When you finish
this course you can apply to do Tourism (Team Leading) Certificate IV 4534,
Tourism (Sales and Marketing) Certificate IV 4535 or Tourism (Meetings and
Events Management) Diploma 4537.
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Tourism Operations (Meetings)
Qualification: Certificate II
(AQF)
Course No: 6687
This course is for people who have a
traineeship in the meetings and conventions sector. This sector includes
meetings and conventions planners, convention bureau, exhibition organisers and
planners and convention sections of airlines. Contact the TAFE NSW traineeship
coordinator at the campus running this course, for more
information.
Career Opportunities:
Professional meetings organiser.
Articulation: When you finish
this course you can do or apply to do (as the case may be) Tourism (Tour
Wholesaling) Certificate III 7006, Tourism (Meetings and Events) Certificate III
7007, Tourism (Attractions and Theme Parks) Certificate III 7009, Tourism (Tour
Operations) Certificate III 7010 or Tourism (Visitor Information Services)
Certificate III 7011.
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Tourism (Retail Travel Sales)
Qualification: Certificate III
(AQF)
Training
Package: Tourism
Course No: 7035
This course is for people who want to
work as a domestic travel consultant working in retail travel
agency.
You will learn sales and operational
skills, and customer service skills. You must complete 16 core modules and two
electives.
Career Opportunities: Domestic
retail travel consultant.
Articulation: When you finish
this course you can apply to do Tourism (Team Leading) Certificate IV 4534 or
Tourism (Sales and Marketing) Certificate IV 4535.
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Tourism (Sales/Office Operations)
Qualification: Certificate II
(AQF)
Training
Package: Tourism
Course No: 7005
This course is for people who work or
want to work in the tourism industry in a variety of sectors, performing a range
of administrative duties, such as those associated with being a retail travel
sales assistant or a documentation clerk.
You will learn administrative and
customer service skills. You must complete eight core modules.
Career Opportunities: Retail
travel sales assistant, administrative assistant, administrative officer,
administrative documentation clerk, information assistant, FIT and group support
staff, operations assistant.
Articulation: When you finish
this course you can do or apply to do (as the case may be) Tourism Certificate
III courses in Meetings and Events, Retail Sales, International Retail Sales,
Tour Operations, Tour Wholesaling, or Visitor Information
Services.
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Tourism (Tour Operations)
Qualification: Certificate III
(AQF)
Training
Package: Tourism
Course No: 7010
This course is for people who want to
work in the tour operations sector within the tourism industry.
You will learn a variety of
administrative and customer service skills as well as product and destination
information. You must complete 15 core modules and two
electives.
Career Opportunities: Operations
consultant, reservation sales agent, tour coordinator, operations coordinator,
tour consultant.
Articulation:
When you finish this course you can apply
to do Tourism (Team Leading) Certificate IV 4534 or Tourism (Sales and
Marketing) Certificate IV 4535.
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Tourism (Tour Wholesaling)
Qualification: Certificate III
(AQF)
Training
Package: Tourism
Course No: 7006
This course is for people who want to
work in the tour wholesaling sector within the tourism
industry.
You will learn a variety of
administrative and customer service skills, as well as product and destination
information. You must complete 15 core modules and two
electives.
Career Opportunities: Wholesale
operations consultant, reservation sales agent, inbound tour coordinator,
incentive coordinator, tour consultant.
Articulation: When you finish
this course you can apply to do Tourism (Team Leading) Certificate IV 4534 or
Tourism (Sales and Marketing) Certificate IV 535.
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Tourism (Tourist Attractions) - Traineeship
Qualification: Certificate II
(AQF)
Course No: 6674
This course is for people who have a
traineeship in a tourist attraction site such as a wildlife park, national park,
theme attraction, museum, sporting area, heritage area or a private craft or
other speciality site which tourists visit.
The course is one of the new series which
incorporate national training modules for a range of tourism industry sector
training.
Contact the traineeship coordinator at
your local campus for more information.
Career Opportunities: Site
attendant, ride attendant, tourist shop salesperson, ticket salesperson or
admission attendant.
Articulation: When you finish
this course you can do or apply to do (as the case may be) Tourism (Attractions
and Theme Parks) Certificate III 7009.
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Tourism (Visitor Information Services)
Qualification: Certificate III
(AQF)
Training
Package: Tourism
Course No: 7011
This course is for people who want to
work in the information services sector.
You will learn a variety of customer
service skills and administrative procedures, as well as product and destination
information. You must complete 13 core modules and two
electives.
Career Opportunities: information
officer, booking agent, administrative officer.
Articulation: when you finish this
course you may be eligible to do Tourism (Team Leading) Certificate IV 4534 or
Tourism (Sales and Marketing) Certificate IV 4535.
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Tourism Operations (Tourist Information Services)
– Traineeship
Qualification: Certificate II
(AQF)
Course No: 6675
This course is for people who have a
traineeship in a tourist information office or visitor centre.
You will learn basic operational skills
such as keyboarding, computer operations, communication skills.
Articulation: When you finish
this course you can do or apply to do (as the case may be) Tourism (Visitor
Information Services) Certificate III 7011.
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Tourism Operations (Retail Travel) –
Traineeship
Qualification: Certificate II
(AQF)
Course No: 6686
This course is for people who have a
traineeship in the retail travel sector. This sector includes travel agencies
and the sales/consulting areas of carriers (air, rail, coach, shipping, and
self-drive).
You will learn basic operational skills
such as keyboarding, computer operations, communication skills and tourism
product retailing.
Career Opportunities: Travel
consultants, reservation or sales agent.
Articulation: When you finish
this course you can do or apply to do (as the case may be) Tourism (Retail
Travel Sales) Certificate III 7035 or Tourism (International Retail Travel
Sales) Certificate III 4533.
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Tourism Operations. (Wholesale Operations
Domestic
/Inbound/Outbound) – Traineeship
Qualification: Certificate II
(AQF)
Course No: 6679
This course is for people who have a
traineeship in the tour wholesale or tour operator sector of the tourism
industry.
You will learn how to work in the tour
operator or tour wholesaler area of the travel and tourism industry. You will
also learn how to put together travel services into tour packages for both
domestic and international travellers. This course will also teach you how to
look after domestic or outbound travellers and how to provide services for
overseas tourists visiting Australia.
Career Opportunities: Tour
operator, tour consultant, reservation officer, sales consultant or
documentation clerk.
Articulation: When you finish
this course you can do or apply to do (as the case may be) Tourism (Tour
Wholesaling) Certificate III 7006 or Tourism (Tour Operations) Certificate III
7010.
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