Tourism and Hospitality

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THHCOR03A: Follow health, safety and security procedures

This unit deals with the skills and knowledge required to follow health, safety and security procedures. This unit applies to all individuals working in the tourism and hospitality industries. It does not cover hygiene or first aid, which are found in separate units.
Health, safety and security procedures may include but are not limited to procedures for:
  • Emergency
  • Fire and accident
  • Hazard identification and control
  • Use of personal protective clothing and equipment
  • Safe sitting
  • Lifting and handling
  • Security of documents
  • Cash
  • Equipment
  • People
  • Key control systems
Emergency situations may include but are not limited to:
  • Bomb threats
  • Deranged customers
  • Accidents
  • Robbery
  • Fire
  • Armed hold up
  • Floods and earthquakes

Critical aspects of assessment

Demonstrate the ability to follow established procedures, understanding of the implications of disregarding those procedures and an understanding of the legal requirement to work in accordance with health, safety and security procedures.

How to prevent workplace accidents
Report
Who is responsible for occupational health and safety?
General security procedures
Case studies
Review questions



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