Tourism and Hospitality

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Case studies

You are a waiter in a busy licensed restaurant, and today you are the only one on duty until service begins in an hour’s time. You will be responsible for both food and beverage service. Describe how you would set up the restaurant for lunch and make any other preparations you deem appropriate. Unfortunately the tables have all been moved from their normal positions because of a function the previous evening.

The booking of ten people arrive on schedule as soon as the restaurant opens, they are having a pre-arranged set menu. Serve this group as well as the several other small groups that come in for lunch. Some of the customers are overseas visitors who speak little English and several customers ask for recommendations and advice on menu items.



You need to set up a restaurant/dining area for an evening wedding function and your supervisor has given you a copy of the event order that indicates the function requirements. There will be a long head table of ten and eight round tables of ten. A lectern and microphone are to be placed to one side of the head table. The meal will comprise three courses (entrée, main and dessert). Both white and red wine will be served plus iced water for all guests.

Visit Selecting this link will take you to an external site. and look at the restaurant set up for a wedding.

Link to Pavilion on the Park Selecting this link will take you to an external site. go to the restaurant section and look at the floor plan. Use this floor plan to draw the set up for the wedding function described above.

Now look at a different venue The Sydney Exhibition and Convention Centre Selecting this link will take you to an external site. at Darling Harbour, Sydney.

Visit the Sydney Convention and Exhibition Centre Selecting this link will take you to an external site. Darling Harbour website and use the Plan your Event set up.



Draw up a plan to show how you would set up the room.

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