Tourism and Hospitality

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Case Studies

Explain the end-of-shift process for cleaning and sanitising the floor in the picture opposite, including all chemicals used and the safe handling of these chemicals. What is the sign you can see in the photograph? Why do you think it has been placed there?
The deep fryer is due for cleaning. Explain the process. When you are next in the workplace perform the duties required.
The cups in your establishment show signs of blackening due to coffee and tea residues. Select the appropriate cleaning product(s). When you are next in the workplace proceed to perform the task of restoring them to your enterprise standard.

It has been noted that the seals of all refrigerators need cleaning? You have been selected to clean them! How would you carry out this task?

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Review questions

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