Tourism and Hospitality

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THHBH034AMP: Prepare rooms for guests

This unit deals with the skills and knowledge required to prepare rooms for guests in a commercial accommodation establishment.

Equipment may include but is not limited to:
cleaning agents and chemicals vacuum cleaners mops	brushes buckets
Furniture, fixtures and fittings may include but are not limited to:
floor surfaces mirrors and glassware wardrobes soft furnishings desks	light fittings telephones televisions refrigerators
Room supplies may include but are not limited to:
stationery linen bathroom supplies	enterprise promotional material local tourist information

Critical aspects of assessment

Demonstrate the ability to organise and carry out the complete servicing of a guestroom within the timeframe required by a commercial accommodation establishment.

Activity
Activity
Case studies
Review questions