Tourism and Hospitality
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THHBFB02/3A : Provide food and beverage service
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This unit deals with the skills and
knowledge required to provide food and beverage service to customers in a range
of different industry contexts. |
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Critical aspects of assessment
Demonstrate the ability to provide complete service within a restaurant or dining area in accordance with established systems and procedures. Focus on comprehensive and correct set up, accurate order processing, ability to interact with customers and to monitor the service process.- Prepare the restaurant for service
- Identification of crockery
- Cutlery
- Glassware
- Napkin folds
- Table settings
- Caring for restaurant equipment
- Menu terminology
- Docket writing
- Quiz
- Case studies
- Review questions