Tourism and Hospitality

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Case Studies

You work at reception in a small motel. Your supervisor / manager has asked you to set up a new petty cash system. Set up the system with a page of instructions on how to use the system.

A guest checks into the University Inn. He / she is assigned room 424 at a rate of $65 per day. Over the four day period of 15-18 June he / she incurs the following charges:
15 June - dinner $15.95, telephone$3.50
16 June - breakfast $10.20, laundry $14.50, telephone $2.40, bar $5.50
17 June - breakfast $12.80, telephone $8.40,
18 June – lunch $16.50, dinner $35.50, telephone $14.50, laundry $18.20
Prior to the guest’s arrival, the hotel had received a $100 deposit from his / her company, which was recorded on the guest account. On 17 June he / she pays an additional $50 cash on his / her account. The guest checks out on 19 June and settles the account with a cheque.

Complete the guest account folio, calculate the balance for each day and carry it forward to the next day, then close the account.

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