Tourism and Hospitality

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Case Studies

You are working in a local café as a short order cook.

You have a friend who lives interstate and is considering entering the hospitality industry.
Create a written document you can either email or post to your friend.

Explain the different sectors of the industry, the possible career paths and the sort of skills and knowledge you need to work in different part of the industry.

You are working in the local motel in the front office department. One of your roles is to assist customers with information about major hospitality and tourism businesses in the local area. Identify the sectors of the hospitality industry. Use the Internet or a local telephone directory to list the major tourism and hospitality businesses in your area.

You are going to apply for a job in a new restaurant.
Look at the job advertisement for the position and prepare your application.

COOK. Coffee lounge restaurant.
Prep. cooking, must have flair,
simple menu, steaks, fish, pastas.
Also open to ideas. Mon-Fri,
7-3pm. Work Worlds. Wage neg.
0367 513 423. 9004 2244

What are the legal obligations of the employer in relation to your employment.

You work as a guest services agent in the Hotel in

. Visit Work Worlds look at the hotel structure and the career opportunities that are open to you.

You think a career in hospitality sounds like fun. What are the different career opportunities in the industry and what are the key attributes for a person working at the frontline in the hospitality industry? Visit

to explore your options.

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