Tourism
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THTSOP02B Source and provide destination information and advice
This unit deals with the skills and knowledge required to source and provide destination information and advice including general product information (eg what types of product the destination can offer). More specific and detailed product knowledge is covered in the unit THTSOP03B Access and interpret product information and selling skills are covered by the unit THTSOP04B Sell tourism products and services.
This unit may be applied in a domestic or international context and is relevant for staff across multiple tourism sectors. The essential knowledge base for this unit will vary according to the tourism sector and local industry needs.
Critical aspects of assessment
Evidence of the following is critical:
- Ability to research current, relevant and accurate information on tourism destinations and the styles of product offered in those destinations
- Knowledge of current industry information networks and sources
Contents
Key terms and concepts
Mapping
Destination activities
Test your knowledge
