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Work in a socially diverse environment
Gap-fill exercise
Fill in all the gaps, then press "Check" to check your answers.
In all tourism workplaces, there is emphasis on finding the best person for the
a positive attitude
a warm personality
Aboriginal culture
Affirmative Action Legislation
aware
Culture
customer service
Equal Employment Opportunity
good interpersonal skills
job
merit
Stereotyping
, regardless of their sex or nationality.
a positive attitude
a warm personality
Aboriginal culture
Affirmative Action Legislation
aware
Culture
customer service
Equal Employment Opportunity
good interpersonal skills
job
merit
Stereotyping
is the assumption that all people from the same culture are all the same.
The Australian
a positive attitude
a warm personality
Aboriginal culture
Affirmative Action Legislation
aware
Culture
customer service
Equal Employment Opportunity
good interpersonal skills
job
merit
Stereotyping
is the oldest living culture in the world today.
Three qualities for success in a tourism workplace could be:
1.
a positive attitude
a warm personality
Aboriginal culture
Affirmative Action Legislation
aware
Culture
customer service
Equal Employment Opportunity
good interpersonal skills
job
merit
Stereotyping
2.
a positive attitude
a warm personality
Aboriginal culture
Affirmative Action Legislation
aware
Culture
customer service
Equal Employment Opportunity
good interpersonal skills
job
merit
Stereotyping
3.
a positive attitude
a warm personality
Aboriginal culture
Affirmative Action Legislation
aware
Culture
customer service
Equal Employment Opportunity
good interpersonal skills
job
merit
Stereotyping
By being culturally aware, you will provide good
a positive attitude
a warm personality
Aboriginal culture
Affirmative Action Legislation
aware
Culture
customer service
Equal Employment Opportunity
good interpersonal skills
job
merit
Stereotyping
.
a positive attitude
a warm personality
Aboriginal culture
Affirmative Action Legislation
aware
Culture
customer service
Equal Employment Opportunity
good interpersonal skills
job
merit
Stereotyping
could be defined as the way we live, the way we behave, our beliefs, values and customs.
a positive attitude
a warm personality
Aboriginal culture
Affirmative Action Legislation
aware
Culture
customer service
Equal Employment Opportunity
good interpersonal skills
job
merit
Stereotyping
is the principle of merit applied fairly in the workplace. It means we can use everyone's special skills and abilities.
a positive attitude
a warm personality
Aboriginal culture
Affirmative Action Legislation
aware
Culture
customer service
Equal Employment Opportunity
good interpersonal skills
job
merit
Stereotyping
means that every company in Australia employing more than 100 women must have a program to promote EEO for women.
Job appointment and promotion should be based on
a positive attitude
a warm personality
Aboriginal culture
Affirmative Action Legislation
aware
Culture
customer service
Equal Employment Opportunity
good interpersonal skills
job
merit
Stereotyping
.
To succeed in the Tourism industry and to provide excellent customer service, it is vital that you are culturally
a positive attitude
a warm personality
Aboriginal culture
Affirmative Action Legislation
aware
Culture
customer service
Equal Employment Opportunity
good interpersonal skills
job
merit
Stereotyping
.
Check
OK
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