Work in a socially diverse environment

Gap-fill exercise

Fill in all the gaps, then press "Check" to check your answers.
In all tourism workplaces, there is emphasis on finding the best person for the , regardless of their sex or nationality.

is the assumption that all people from the same culture are all the same.

The Australian is the oldest living culture in the world today.

Three qualities for success in a tourism workplace could be:

1.
2.
3.

By being culturally aware, you will provide good .

could be defined as the way we live, the way we behave, our beliefs, values and customs.

is the principle of merit applied fairly in the workplace. It means we can use everyone's special skills and abilities.

means that every company in Australia employing more than 100 women must have a program to promote EEO for women.

Job appointment and promotion should be based on .

To succeed in the Tourism industry and to provide excellent customer service, it is vital that you are culturally .