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Test your knowledge

Print these pages and answer the questions in the spaces provided.

  1. What does travel insurance cover for clients?
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  2. Explain the difference between adjacent and interconnecting rooms
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    __________________________________________________ .

  3. What is a ‘continental breakfast’?
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  4. What is an ‘American breakfast’?
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  5. What are some of the advantages of using traveller’s cheques when travelling?
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  6. What is a travel visa?
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  7. Name as many different kinds of travel visas as you can.
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  8. Name the three (3) major inbound tour operators in Australia.
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  9. On what type of holiday might there be a ‘port of call’?
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  10. Extra items may be requested when hiring a car. List as many possible extra items as you can.
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  11. Name the popular train services that run between:
    Sydney to Adelaide to Perth (and return)
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    Sydney to Adelaide to Alice Springs to Darwin (and return)
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  12. What is a ‘rack rate’?
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  13. Explain the main difference between an inside and outside cabin on a cruise ship.
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  14. Name as many different types of accommodation as you can.
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  15. Why is accuracy so important when issuing travel documentation?
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  16. What is a rate of exchange used for?
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  17. List as many sources of industry specific visa information as you can.
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  18. Coach fares are quoted to the client inclusive of GST.
    What is the formula used for working out the GST component of a fare?
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  19. What is a sales return and what is its purpose?
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  20. How do travel agencies generate income?
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