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Home > Tourism > Tourism - Sales/Office operations (120 hours) > Core > Develop and update local knowledge > Develop and update local knowledge

True or false quiz

Please select True or False for each of the following statements.

1. True/False   Part-time guides employed at an annual tennis event are not expected to update their own tennis knowledge.
   
   
2. True/False   Regional and city Visitor Information Centres are operated by private companies whose policy it is to recommend their preferred accommodation before other hotels or motels.
   
   
3. True/False   Local inbound tour operators should keep up-to-date with the latest domestic and international tourism trends.
   
   
4. True/False   Attraction operators at a local theme park must be aware of the latest Occupational Health and Safety issues affecting their workplace.
   
   
5. True/False   Formal research involves the collection of information from sources such as tourism brochures or travel guides.
   
   
6. True/False It is not necessary for tourism staff to answer questions about local population statistics, major industries or which political party is in government.
   
   
7. True/False   Tourism employees are local ambassadors assisting travellers with tourism information, but also offering additional local general knowledge to enhance the visitor’s stay.
   
   
8. True/False   When pre-trip planning, travellers may phone the Visitor Information Centre asking for driving times between towns. If the Visitor Information Centre is busy, clients should be referred to the centre’s website address.
   
   
9. True/False   At a small conference centre, even junior registration staff are expected to have a good general knowledge of the local area.
   
   
10. True/False   An international consultant working in a local travel agency is not expected to respond to clients’ general questions about the local region.

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