Part-time guides employed at an annual tennis event are not expected to update their own tennis knowledge.
True
False
Regional and city Visitor Information Centres are operated by private companies whose policy it is to recommend their preferred accommodation before other hotels and motels.
True
False
Local inbound tour operators should keep up-to-date with the latest domestic and international tourism trends.
True
False
Attraction operators at a local theme park must be aware of the latest Occupational Health and Safety issues affecting their workplace.
True
False
Formal research involves the collection of information from sources such as tourism brochures or travel guides.
True
False
It is not necessary for tourism staff to asnwer questions about local population statistics, major industries or which political party is in government.
True
False
Tourism employees are local ambassadors assisting travellers with tourism information, but also offering additional local general knowledge to enhance the visitor's stay.
True
False
When pre-trip planning, travellors may phone the Visitor Information Centre asking for driving times between towns. If the Visitor Information Centre is busy, clients should be referred to the centre's website address.
True
False
At a small conference centre, even junior registration staff are expected to have a good general knowledge of the local area.
True
False
An international consultant working in a local travel agency is not expected to respond to client general knowledge questions about the local region.