Tourism
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Maintain personal presentation standards
Introduction:
It takes a customer approximately three (3) seconds to form their first impression. Making a good first impression is therefore very important in tourism jobs, where we have face-to-face contact with our customers.
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| 'Office attire'
for face to face contact |
'tidy attire'
no face to face contact |
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The following links to activities and scenarios will help you to revise maintaining personal presentation standards.
Activity Flash version
HTML version
Scenarios
Back to Work with colleagues and customers
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