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Australian Textile, Clothing, Footwear and Allied
Industries
Marketing apparel
In the Area of study: Australian Textile, Clothing,
Footwear and Allied Industries you will investigate
aspects of marketing in the textile industry. The Australian
government has funded a Textile, Clothing and Footwear
(TCF) Best Practice Program to encourage the Australian
TCF industries to become more internationally competitive.
Under the program, companies are undertaking major projects
to advance their strategic vision for the future. Best
practice in marketing and promotion plays an important
role in assisting TCF industries to make commercial gains and
become more internationally competitive.
This tutorial focuses on two apparel companies, Mambo
Graphics and Consolidated Apparel Industries (CAI). Both
companies have undertaken a TCF Best Practice
Program to improve aspects of the marketing of their
company and product.
Outcomes
This material addresses aspects of the following syllabus
outcome:
H5.1 The student investigates and describes aspects of
marketing in the textile industry.
Source: Board of Studies NSW, Stage 6 Textiles and
Design Syllabus, Preliminary and HSC Courses
(1999)
Click on the web pages presented in the two case studies
and complete the questions listed to investigate marketing
issues.
You will conclude your investigation, by comparing the
different product marketing strategies for the two companies
and presenting your findings in a Venn diagram. A Venn
diagram is a graphic organiser, which can help you to compare
and contrast two or more items to determine their
similarities and differences.
You will also consider whether the marketing strategies
are appropriate for that specific textile product and explain
why.

Case study 1: Consolidated Apparel Industries (CAI)
To move further along the path of best practice and to
give a competitive edge, CAI plans to develop a Total
Customer Response system.
Download and read the case
study:
Answer the following questions:
- What will the Total Customer Response system involve?
- What does the proposed system aim to introduce?
- How will the company use this marketing information?
- What key elements is the system likely to include?
- Why is the Total Customer Response system, involving
market research, so important to CAI?

Case study 2: Mambo Graphics Pty Ltd
Mambo Graphics aimed to make itself an internationally
recognised brand name.
Download and read this document about Mambo Graphics:
Answer the following questions:
- How did Mambo Graphics go about developing concept
stores for markets as diverse as London and Singapore while
maintaining the essence of the Mambo brand?
- Explain the meaning of concept store menu.
Give examples.
- What aspects of store marketing are included in the
menu?
- Who did Mambo engage, to help them determine what the
menu should comprise, and to develop the
menu to the stage where it could be promoted, with
marketing support, to potential franchises
internationally?

Activity 1
Compare and contrast the product marketing strategies
developed by each of the companies investigated. Present your
summary in a Venn diagram. An example is presented to assist
you.

Activity 2
- Do you think the marketing strategies developed are
suitable for the respective textile products of each of the
companies investigated? List reasons for your answers.
- Would the Mambo marketing strategy work for a company
like Liberty prints? Why?

Answers for Case study 1: Consolidated Apparel Industries
(CAI)
- The undertaking of market research trend analysis,
forecasting, product design and development (with rapid
sample production) and merchandising support linking back
to the flexible supply chain.
- A predictive marketing system consisting of an
integration of overseas and local trends in fashion,
design, materials and finishes, retail marketing trends,
seasonal factors, sales performance of existing products
and retailers' merchandising objectives.
- To drive its manufacturing and supply
capabilities and capacity.
- Sophisticated real-time market forecasting; integration
with retailers' own strategic and marketing plans;
real-time monitoring of customers' needs; analysis of
sales patterns by distribution channel and market
demographics; and continuous evaluation of performance.
- 70% of apparel shoppers visit stores knowing what they
want, less than 50% find it. The objective of CAI is to
close this gap.

Answers for Case study 2: Mambo Graphics Pty Ltd
- By developing a concept store menu.
- Different store design options based on a common Mambo
theme.
For example, the Bali store emphasises local crafts while
warmer colours are used in colder climates like that of the
United Kingdom.
- Store layout, displays, shelving and signage.
- A specialist consultant in retail to undertake
marketing research on what the menu should
comprise.

Suggested answer for Activity 1

