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THHGFA01B Process financial transactions
This unit deals with the skills and knowledge required to process simple financial transactions in a range of tourism contexts. These fundamental skills are essential for many people in a frontline customer service role.
Transactions may include but are not limited to:
- credit cards
- EFTPOS
- advance payments
- company charges
- traveller’s cheques
- cheques
- deposits
- vouchers
- refunds
- foreign currency.
Critical aspects of assessment
You should be able to demonstrate the ability to consistently conduct accurate
and secure financial transactions within accepted enterprise timeframes.
You should also demonstrate knowledge of basic cash handling principles and
security procedures.
Key terms and concepts
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