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RTC2801A Participate in workplace communications
This unit covers the process of effectively participating in workplace communications. It requires the ability to:
- follow simple spoken messages
- perform routine workplace duties
- follow simple written notices
- obtain and provide information in response to workplace requirements
- complete relevant work related documents
- participate in workplace meetings and discussions.
Participating in workplace communications also requires an understanding of:
- different modes of communication
- basic mathematical processes
- communication processes, systems and technologies.
Elements of competency
- Follow routine spoken messages.
- Perform workplace duties following routine written notices.
- Obtain and provide information in response to workplace requirements.
- Complete relevant work-related documents.
- Participate in workplace meetings and discussions.
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