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Calling emergency services

When it is necessary to call emergency services, the following procedures should be followed.

  1. Call 000 for an ambulance.
  2. Ask for the ambulance service.
  3. Give the exact place of the accident with directions on how to get there.
  4. State the number of casualties.
  5. Indicate the type and extent of injuries.
  6. State if any other emergency services are needed.
  7. Give the telephone number of the phone you are using.
  8. Ask when the ambulance is likely to arrive.

In a rural area, it is important to give precise directions for the ambulance, including

 

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