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Tourism and Hospitality:

Sample listening task answers

Travelling in Italy

Item 1  
1. What is the purpose of this telephone call? Give details.3 marks
  The purpose of this telephone call is to book a double room with bathroom for 7 nights from 7-13 June at the Hotel Gramsci.
2. Explain what needs to be done to secure the booking. 3 marks
  She needs to send a deposit by cheque or credit card for the first 2 days of the stay to the value of 160 euro.
   
   
   
   
   
   
   
   

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