Work effectively in an IT environment: ICAW2001A
Web sites	Contains assessments, scenarios and tasks for students http://www.cessnock-ict.net/moodle/
	Glossaries and definitions relating to all Information Technology topics. www.whatis.com
Print	Computer Concepts 3rdEd - Parsons & Oja
	New Perspectives Computer Concepts 2010 By June Jamrich Parsons, Dan Oja
	Using Computers A Gateway to Information - Shelly, Cashman & Waggoner
	Discovering Computers 2010 Fundamentals by Gary B. Shelly, Misty E. Vermaat
	It Essentials by John Olekalns, Kaye Burton, Frixos Ioannides, Daniel Smith & Ian Kenny
	HI Tech Information and Software Technology Stage 5: Student Pack By G. K. Powers and Allan Fowler

Apply Occupational Health and Safety procedures: ICAU3004A
Web sites	NSW managing and monitoring body for health and safety, worker’s compensation, and injuries in the workplace. www.workcover.nsw.gov.au/
	Products and services and other government sites relating to OH & S, both Australian and international. http://www.ohs.com.au/sites/Index.htm
Print	It Essentials by John Olekalns, Kaye Burton, Frixos Ioannides, Daniel Smith & Ian Kenny
Video	Free Safety Videos http://www.safetyvideoshop.com.au/free-safety-videos.php

Operate computing packages – ICAU2006A
	http://andredemellweek.riverinainstitute.wikispaces.net/
	Glossaries and definitions relating to all Information Technology topics. www.whatis.com
	Microsoft Education web site containing useful information on Microsoft Office Software. http://www.microsoft.com/australia/education/resources/onlineresources/lessonplantips.mspx#
Print	Operate Computer Hardware and Operate Computing Packages - ICAU2005A & ICAU2006A Author Cheryl Price and Julia Wix
	Software Essentials by Mary Broome, John Olekalns, Ian Kenny & Mary Wilson

Operate computer hardware: ICAU2005A
Web sites	Contains assessments, scenarios and tasks for students http://www.cessnock-ict.net/moodle/
	http://andredemellweek.riverinainstitute.wikispaces.net/
	Terminology, definitions and links to other sites. www.pcwebopaedia.com
Print	Operate Computer Hardware and Operate Computing Packages - ICAU2005A & ICAU2006A Author Cheryl Price and Julia Wix

Design organisational documents using commercial computing packages: ICAD2012A


Integrate commercial computing packages: ICAU2013A
Web sites	Contains assessments, scenarios and tasks for students http://www.cessnock-ict.net/moodle/
	http://andredemellweek.riverinainstitute.wikispaces.net/
	Glossaries and definitions relating to all Information Technology topics. www.whatis.com
Print	Complete Certificate II IT Package - ICA05
	Author Price et al - Software Publications
	Software Essentials by Mary Broome, John Olekalns, Ian Kenny & Mary Wilson

Care for computer hardware: ICAS3234A
Web sites	Glossaries and definitions relating to all Information Technology topics. www.whatis.com
	Terminology, definitions and links to other sites. www.pcwebopaedia.com
	Basic information on computer maintenance http://pcsupport.about.com/od/maintenance/u/maintain_your_computer.htm
	Microsoft Windows-related software drivers www.windrivers.com/
	Device drivers www.drdriver.com/

Run standard diagnostic tests: ICAT3025A
Web sites	Glossaries and definitions relating to all Information Technology topics. www.whatis.com
	Terminology, definitions and links to other sites. www.pcwebopaedia.com
	Software drivers. http://pcsupport.about.com/od/driverssupport/f/driverupdate.htm
	Microsoft Windows-related software drivers www.windrivers.com/
	Device driverswww.drdriver.com/
	http://www.wikispaces.com/file/view/C.A.Exercise+6%7B1%7D.doc - Excellent resource – multiple choice questions with answers

Communicate in the workplace: ICAW2002A
Print	Hughes, K., Le Rossignol, K., Burton, K. & Smith, D (2007) IT Fundamentals (2nd edition), Tertiary Press, Croydon, Victoria
Web sites	http://www.earthlingcommunication.com/a/listening/seven-deadly-sins-of-not-listening.php

Create user documentation: ICAD3218A
Web sites	Gives basic explanation on user documentation http://mydocs.epri.com/docs/SDRWeb/processguide/draftdoc.html
	Steps in creating good user documentation http://ezinearticles.com/?How-to-Create-Good-User-Documentation&id="1982590
	Information on how to create good user documentation http://www.ehow.com/how_5164952_create-user-documentation.html

Install and optimise operating system software
Web sites	Information and tasks for students to complete http://www.cessnock-ict.net/moodle/
	Some ideas that can assist in optimising system software http://www.blifaloo.com/info/winxp_speed.php

Provide advice to clients
Web sites	http://cit.wta.swin.edu.au/cgi-bin/newtopic.cgi?dir="CITP0055&title=CITP0055A+Systems+Management+2&htmlpath=/cit/subjects/
	http://www.businesslink.gov.uk/bdotg/action/layer?topicId="1082182476
	http://kingscliff-it-cert3-2008.wikispaces.com/Neal%27s+space - online activities

Use development software and IT tools to build a basic website
Web sites	http://build-website.com/
	http://www.hypergurl.com/
	http://office.microsoft.com/training/training.aspx?AssetID="RC061276411033
	http://www.adobe.com/devnet/dreamweaver/?view="gettingstarted#website