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Board of Studies NSW provides a number of online multiple choice questions

Core units of competency

Work effectively in an IT environment

Follow workplace safety procedures

Apply Occupational Health and Safety procedures

Operate a personal computer

Operate computer packages

Operate computer hardware

Design organisational documents using commercial computing packages

Integrate commercial computing packages

Use computer operating system

Care for computer hardware

Run standard diagnostic tests

Communicate in the workplace

Create user documentation

Install and optimise operating system softare

Provide advice to clients

Use development software and IT tools to build a basic website

Work effectively in an IT environment: ICAW2001A
Web sites	Contains assessments, scenarios and tasks for students http://old.cessnock-ict.net/19001_CertII/ICAU2006A/
	Glossaries and definitions relating to all Information Technology topics. www.whatis.com
	http://www.govet.nsw.edu.au/
Print	Computer Concepts 3rdEd - Parsons & Oja
	New Perspectives Computer Concepts 2010 By June Jamrich Parsons, Dan Oja
	Using Computers A Gateway to Information - Shelly, Cashman & Waggoner
	Discovering Computers 2010 Fundamentals by Gary B. Shelly, Misty E. Vermaat
	It Essentials by John Olekalns, Kaye Burton, Frixos Ioannides, Daniel Smith & Ian Kenny
	HI Tech Information and Software Technology Stage 5: Student Pack By G. K. Powers and Allan Fowler

Apply Occupational Health and Safety procedures: ICAU3004A
Web sites	NSW managing and monitoring body for health and safety, worker’s compensation, and injuries in the workplace. www.workcover.nsw.gov.au/
	Products and services and other government sites relating to OH & S, both Australian and international. http://www.ohs.com.au/sites/Index.htm
	http://www.govet.nsw.edu.au/
Print	It Essentials by John Olekalns, Kaye Burton, Frixos Ioannides, Daniel Smith & Ian Kenny
Video	Free Safety Videos http://www.safetyvideoshop.com.au/free-safety-videos.php

Operate computing packages – ICAU2006A
Web sites	Contains assessments, scenarios and tasks for students http://old.cessnock-ict.net/19001_CertII/ICAU2006A/
	http://andredemellweek.riverinainstitute.wikispaces.net/
	Glossaries and definitions relating to all Information Technology topics. www.whatis.com
	Microsoft Education web site containing useful information on Microsoft Office Software. http://www.microsoft.com/australia/education/resources/onlineresources/lessonplantips.mspx#
	http://www.govet.nsw.edu.au/
Print	Operate Computer Hardware and Operate Computing Packages - ICAU2005A & ICAU2006A Author Cheryl Price and Julia Wix
	Software Essentials by Mary Broome, John Olekalns, Ian Kenny & Mary Wilson

Operate computer hardware: ICAU2005A
Web sites	Contains assessments, scenarios and tasks for students http://old.cessnock-ict.net/19001_CertII/ICAU2006A/
	http://andredemellweek.riverinainstitute.wikispaces.net/
	Terminology, definitions and links to other sites. www.pcwebopaedia.com
Print	Operate Computer Hardware and Operate Computing Packages - ICAU2005A & ICAU2006A Author Cheryl Price and Julia Wix

Design organisational documents using commercial computing packages: ICAD2012A


Integrate commercial computing packages: ICAU2013A
Web sites	Contains assessments, scenarios and tasks for students http://old.cessnock-ict.net/19001_CertII/ICAU2006A/
	http://andredemellweek.riverinainstitute.wikispaces.net/
	Glossaries and definitions relating to all Information Technology topics. www.whatis.com
Print	Complete Certificate II IT Package - ICA05
	Author Price et al - Software Publications
	Software Essentials by Mary Broome, John Olekalns, Ian Kenny & Mary Wilson

Care for computer hardware: ICAS3234A
Web sites	Glossaries and definitions relating to all Information Technology topics. www.whatis.com
	Terminology, definitions and links to other sites. www.pcwebopaedia.com
	Basic information on computer maintenance http://pcsupport.about.com/od/maintenance/u/maintain_your_computer.htm
	Microsoft Windows-related software drivers www.windrivers.com/
	Device drivers www.drdriver.com/

Run standard diagnostic tests: ICAT3025A
Web sites	Glossaries and definitions relating to all Information Technology topics. www.whatis.com
	Terminology, definitions and links to other sites. www.pcwebopaedia.com
	Software drivers focusing on peripheral devices peripherals.about.com/cs/findingdrivers/
	Microsoft Windows-related software drivers www.windrivers.com/
	Device driverswww.drdriver.com/

Communicate in the workplace: ICAW2002A
Print	Hughes, K., Le Rossignol, K., Burton, K. & Smith, D (2007) IT Fundamentals (2nd edition), Tertiary Press, Croydon, Victoria
Web sites	http://www.earthlingcommunication.com/a/listening/seven-deadly-sins-of-not-listening.php

Create user documentation: ICAD3218A
Web sites	Gives basic explanation on user documentation http://mydocs.epri.com/docs/SDRWeb/processguide/draftdoc.html
	Steps in creating good user documentation http://ezinearticles.com/?How-to-Create-Good-User-Documentation&id=1982590
	Information on how to create good user documentation http://www.ehow.com/how_5164952_create-user-documentation.html

Install and optimise operating system software
Web sites	Information and tasks for students to complete http://old.cessnock-ict.net/19002_CertIII/ICAI3020A/
	Some ideas that can assist in optimising system software http://www.blifaloo.com/info/winxp_speed.php

Provide advice to clients
Web sites	http://cit.wta.swin.edu.au/cgi-bin/newtopic.cgi?dir=CITP0055&title=CITP0055A+Systems+Management+2&htmlpath=/cit/subjects/
	http://www.necomputersystems.com/TAFE/ICAS3031A/ICAS3031A/index.htm
	http://www.businesslink.gov.uk/bdotg/action/layer?topicId=1082182476

Use development software and IT tools to build a basic website
Web sites	http://build-website.com/
	http://www.hypergurl.com/
	http://office.microsoft.com/training/training.aspx?AssetID=RC061276411033
	http://www.adobe.com/devnet/dreamweaver/?view=gettingstarted#website