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Activity 5 Case study 2
You are an employee of Bits & PCs Computer Services Company and one of your tasks is to attend to the helpdesk enquiries for two hours every day. There are three of you doing this during a normal day, but on this particular day one of your workmates is off sick, and you are asked to do his two hours as well as your own.
Along with this, you also have some urgent tasks that you feel you really need to try to do in between enquiries. The day begins quite well and you seem to be making progress. However, you start to get very busy on the helpdesk and you end up working through lunch.
Later in the afternoon, you decide it is time to have a quick break. In your rush, you trip over the electrical leads hanging down beside the desk and land on an open PC case, cutting your hand and badly bruising both knees as you hit the floor!
You are not seriously hurt, but shaken, and your hand will need some attention to stop the bleeding.
Fill out the information on the Injury/Investigation Report below, using all your own details and the relevant information from the above case study.
What should you do with this report once it is completed?
You might like to ask your teacher to comment on your answer.
| Sample Injury/Investigation Report |
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|---|---|
| Surname | Given Name |
| Address | |
| Suburb | Post Code |
| Home Phone | DOB |
| Marital Status | Age |
| Job Title | |
| Time and date of injury |
|
| Cause of injury (in your opinion) |
|
| Nature of injury |
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| To whom did you report the injury? |
|
| Did you need medical attention? |
|
| If there were any witnesses supply their names and phone numbers |
|
| Name |
Phone Number |
| Your signature |
Date |
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