Information Technology

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Activity 4

Supersonic Supplies is a stationary retailer.

They have hired IT Solutions Consulting firm to assist their IT department to:

• Install an XP network and workstation for each employee
• Install network cabling
• Develop a client information database
• Develop a website for Supersonic Supplies

The following diagram shows the staff in the project team from IT Technology Solutions Consulting. Look at the following diagram and complete the table that follows.

1. Match the following job responsibilities with the IT staff from the IT Solutions Consulting project team.
   
   

   Key Responsibilities	Staff Member
   Develop a business proposal for the project.
   Liaise with Supersonic Supplies management to design the new IT systems.
   Develop the new client information database.
   Develop the website.
   Design and install an XP network and workstation for each employee.
   Manage the entire project.

   
   
   
2. Brown, Milton and Williams is a large national law firm. The IT Department has established the following policy for their file naming convention.
   
   
   
   File Naming Conventions policy
   
   Every legal case will be have a folder on the general access G: drive
   All files relating to the legal case will be placed in this folder
   Files will be named using the following format:
   Name of legal case_year_subject
   
   For example, a file of a letter to notify Mr R Brown of the date he has to appear in course will have the file name:
   
   R Brown_2004_courtdate
   
   
   Assume you are the Help Desk Coordinator at Brown, Milton & Williams. A staff member has asked you about file naming convention. He has a file containing a bill for a client Mr. R Anderson for legal services. He doesn’t know what to call the file. What name should this file have according to the file naming convention policy?
   
   
3. The IT Department at Zen Insurance Company Pty Ltd has an internet access policy and procedure. Read the company’s policy and procedure on internet access.
   
   
   
   Internet Access Policy
   
   All staff will be given access to a standard set of internet sites to assist them in their work. The standard sites will be identified by the IT Committee
   
   Staff wanting full access to the internet must obtain approval from the IT committee. Approval will only be given to staff who need internet access to complete their work
   
   
   
   Steps in the Internet Access Application Procedure
   
   Staff wanting full internet access must:

   • Put the request before the IT committee for approval
   • Obtain the manager's support and signature on the form
   • Determine the reasons why they need full access
   • Complete an Internet Access Request Form
   
   
   A staff member wants full access to the internet. Refer to the steps above in the internet access policy and procedure, and rearrange them in the correct order.

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