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Design organisational documents

Key terms and concepts

ASCII American Standard Code for Information Interchange is the most common format for text files in computers and on the internet.
Bookmark A bookmark is an item, or location, in a document which you identify and name for future reference.
Desktop publishing A software application used to combine graphics and text objects to produce high quality publications.
Document A file that is usually printed. It may consist of many pages.
Document status Where in the creation, use and updating of the document the information is up to.
Expiry date The date by which a document is no longer accurate or viable.
Fault log A listing of faults and remedies in a system to allow trends to be seen and rectified.
Footer A section at the bottom of a page, which has consistent information that is the same on each printed page.
Form A document created to provide a layout, which can be used to enter the required information.
Header A section at the top of a page that has consistent information, which is the same on each printed page.
Help file Usually an online document, which is designed to give the user assistance in using an application.
Html Hypertext Mark-up Language.
Hyperlink A website connection from a word, section of text, picture or information objects to another web page.
Inventory A data store of items.
Letterhead A pre-printed shell, used to identify commercial documents. It usually has the organisation’s details and a logo. It may have a watermark to make unauthorised copying more difficult.
Lossless
compression
Refers to data compression techniques in which no data is lost. For most types of data, lossless compression techniques can reduce the space needed by only about 50%. You must use a lossless compression technique when compressing data and programs.
Meeting agenda A list of the topics to be discussed at a future meeting.
Meeting minutes A document containing the results of discussions at a meeting. It is used to ensure that decisions and actions are recorded to avoid confusion.
OCR Optical Character Recognition is the recognition of printed or written text characters by a computer.
Print preview Allows a developer to ascertain if a hard copy will print correctly.
RSI/ OOS Repetitive Strain Injury or Occupational Overuse Syndrome is caused by long sessions involving the same physical movement.
Style guide A document created to identify the spelling, layout and common grammatical issues within an organisation.
Target The destination of a link.
Target audience The intended viewers or users of the file(s), or the people intended to actually enter data when using the documents.
Template A document that has some of the consistent elements already created, such as headings, logos etc.
User A person who employs components of the system to complete a task.
Version Control A method used to ensure that the correct version of the document goes to the specific audience.
Wizard A facility included in many commercial software applications, which allows complex tasks to be automated for inexperienced users or to save time for ‘experts’. A wizard takes the user through step by step instructions to complete a finished project.
WYSIWYG What you see is what you get. The printout is the same as the screen display.

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