Hospitality

Update local knowledge

Answers are not provided for the following Activities and Scenarios. You may wish to discuss your answers with another student or your teacher.

List the various types of brochures you would keep handy at an information desk to assist visitors to your local area.
List as many sources as you can think of that would assist you to research information on your area that would be of assistance/interest to a visitor
Having researched the information, do you feel there is information missing that would be of assistance to the visitor? If "yes", list in detail the missing information
Now that you have the information, consider how you would store and file it so that you and others would have easy access to the material, noting:
- The storage method used
- The system you would implement to ensure the fast and efficient access to the files in question

You have just been employed by a Visitor Information Service. Their manual on local information needs updating and they have asked you to do the job. What items do you think the manual should contain and what would be the ones you consider need constant updating?
What do you consider to be the benefits of being able to give current and accurate local information to visitors?
Study your local area and write down a list of attractions, including cultural characteristics and other items of interest that would attract both the international and domestic visitor to your local area.
Having identified the list in 3 above, look at the "infrastructure" that exists to support the tourist industry in your area? For example, is the public transport system adequate; are currency exchange facilities available? Think of as many items as possible and investigate their availability.
List the sources of information for the infrastructur resources you have identified in 4.