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Role plays

Working in pairs, act out the following situations in order to show your understanding of this competency.

You have just been employed as the office assistant for LMT Publishing House. This is your first day on the job.

  1. After the introductions of your fellow workmates, your supervisor gives you a tour of the office then shows you to your workstation. He/she then explains to you the software applications the office uses and their purposes.
     
  2. You turn on your computer but experience difficulty getting it to log onto the network. You ask for assistance and your supervisor explains the logging on procedures and the need for security and confidentiality.
     
  3. You have just finished typing up your first document. You lose everything before you have the chance to print it. You ask for help and a colleague explains the process of storing and saving your work.
     
  4. At the end of your first day, the office manager explains the routine maintenance you are expected to carry out on the office equipment.

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