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Role plays
Working in pairs, act out the following situations
in order to show your understanding of this
competency.
You have just been employed as the office assistant for
LMT Publishing House. This is your first day on the job.
- After the introductions of your fellow workmates, your
supervisor gives you a tour of the office then shows you to
your workstation. He/she then explains to you the software
applications the office uses and their purposes.
- You turn on your computer but experience difficulty
getting it to log onto the network. You ask for assistance
and your supervisor explains the logging on procedures and
the need for security and confidentiality.
- You have just finished typing up your first document.
You lose everything before you have the chance to print it.
You ask for help and a colleague explains the process of
storing and saving your work.
- At the end of your first day, the office manager
explains the routine maintenance you are expected to carry
out on the office equipment.
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