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Activities

Activity 1
Activity 2
Activity 3
Activity 4

 

You are working for Freedom Travel Pty Ltd, and you have been asked to carry out the following tasks. The company has the following policy and procedures which must be adhered to for all documentation and correspondence as follows.

The company's policy is to

Activity 1

  1. You have been asked to create a new letterhead template for the company. Include a suitable graphic and use the following contact details.
    • Address - 55 City Road, Annandale 2038
    • Phone - 9319 1234
    • Fax - 9319 1235
    • Email - freedom_travel@ozenet.com.au

     
  2. Save a copy as Freedom Travel letterhead to a suitable location.

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Activity 2

The Tours and Travel manager, Jane Hobbs, has provided you with the following handwritten draft and has asked you to word process the letter, in response to a customer enquiry. Ensure that you adhere to the company policy and procedures for document creation.

 

Today

 

Mrs J Bluntman

29 Umber Street

Maroubra NSW 2035

Dear Mrs Bluntman

Thanks for your enquiry about travel to Egypt later this year. It's a wonderfull destination and offers a variety of experiences for the visitor.

I recommend a flight to Singapore (with the possibility of a stopover) and then onto Cairo . A four star hotel in Dokkia - a leafy suburb in Cairo that allows easy access to the Pyramids, is reasonably priced. Three or four days in Cairo would be sufficent to see the main attractions. Other must sees in Egypt include

  • Luxor and the Valley of the Kings
  • Aswan and the opportunity to sail the Nile on a a felucca
  • Red Seasnorkeling

Australian visitors require a visa, which Freedom Travel can arrange on your behalf and it is advisable to take $US cash and travelers cheques.

Freedom Travel will happily organise your international and local Egyptian travel and arrange accommodation. If you would like to join an organised tour, we can make recomendations and take a booking on your behalf.

We look forward to asisting you with your travel plans.

Jane Hobbs

Suggested response

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Activity 3

Freedom Travel is planning a New Zealand holiday advertising campaign. You have been asked you to create the following advertising flyer. Be sure to

 

Freedom Travel

New Zealand Holiday Specials

Queenstown flying Air New Zealand from $866

Insert a suitable
graphic here

New Zealand's adventure capital is fuelled by adrenalin. Visitors flock to Queenstown to ski, bungee-jump, skydive, go jet boating and white-water rafting. But if you're happy just to sit and watch, you won't be disappointed.

Inclusions

-Airfares are return per person

-Airport taxes and levies specified are based on the most direct flight route

Departure
Destination
Departure Period
Fare From
Tax

Australia

-Sydney

New Zealand

-Queenstown

1st July 04 -

31st July 04

AUD 766

AUD 100

 

Australia

-Brisbane

-Melbourne

New Zealand

-Queenstown

1st July 04 -

31st July 04

AUD 836

AUD 100

 

Suggested response

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Activity 4

A memorandum is to be sent to all employees, with a copy to the manager, Kim Leigh. The memo is to inform staff of training sessions relating to the New Zealand Holidays holiday specials.

There will be two training sessions held, one for Travel consultants at 10 am and the other for Administrative staff at 1 pm, both on 15 March 2004. Morning or afternoon tea will be provided, as appropriate to the session time.

  1. Jane Hobbs has provided you with a copy of a draft memo, which needs editing. Retrieve the document Training memo .
     
  2. Make the necessary corrections as indicated by the proofing marks shown below. You can download and print a copy of some common Proofreading symbols to help you.
      Internal Memo with Proofing notations
     
  3. Convert the edited memo into a mail merge document, so that it can be distributed to the staff with relevant session details.
    • Jane Hobbs, Ervien Lee, Bob Jankowski, Andrea Epinidis, Julie Singh Travel consultants
    • Sebastian Tran, Ingrid Johns, Your name here Administrative Staff

     
  4. Merge the document ready for distribution.
    • How many merged documents will you have?
    • Should you save this document?
    • Who will the first memo be addressed to?

Suggested response

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