Business Services
Home > Business Services > Business Services (120/240 hours) > Organise and complete daily work activities > Organise and complete daily work activities
Case study
While on work placement, observe the daily work routine of one of the employees in the business you are working in.
If you are unable to do this while on work placement, you may choose to discuss the answers with a colleague, your teacher or another person who could assist you in completing these tasks.
In the table below, write down the type of activity that is completed at each time and comment if it is completed every day at roughly the same time or if it is a one-off activity.
| Time | Activity | Comment |
|---|---|---|
| 8.30 – 9.00 | ||
| 9.00 – 9.30 | ||
| 9.30 – 10.00 | ||
| 10.00 – 10.30 | ||
| 10.30 – 11.00 | ||
| 11.00 – 11.30 | ||
| 11.30 – 12.00 | ||
| 12.00 – 12.30 | ||
| 12.30 – 1.00 | ||
| 1.00 – 1.30 | ||
| 1.30 – 2.00 | ||
| 2.00 – 2.30 | ||
| 2.30 – 3.00 | ||
| 3.00 – 3.30 | ||
| 3.30 – 4.00 | ||
| 4.00 – 4.30 | ||
| 4.30 – 5.00 |
Question an employee to find out what would happen in the following circumstances.
-
How is it decided what tasks are going to be completed
each day and when they are going to be done?
-
Someone asks for a job to be completed urgently when the
person asked is already working on an urgent task.
-
A colleague rings in sick and the work of an extra person
must be covered.
-
A deadline is fast approaching and it appears that the
job won’t be completed on time.
-
Someone in the team is not pulling his or her weight so
tasks fall behind schedule.
-
A problem arises that affects the completion of a task.
-
Feedback received from a supervisor or colleagues is not
positive.
|