Business Services

Home > Business Services > Business Services (240 hours) > Organise and complete daily work activities > Organise and complete daily work activities

Answers to activities

These are suggested answers. Your answers may vary slightly – this does not necessarily mean your answers are incorrect.


  1. Priority

    Task

    8
    • Type up the staff newsletter
    9
    • Photocopy newsletter and distribute to staff
    1
    • Ring client to change the time of their appointment from 11am to 2pm
    2
    • Ring courier for dispatch of urgent parcel
    4
    • Type up the agenda for this afternoon’s staff meeting
    6
    • Relieve on receptionist desk from 12pm to 1pm
    5
    • Contact a supplier regarding an order that was missing an item
    10
    • File copies of yesterday’s correspondence
    3
    • Open, sort and distribute the mail
    7
    • Collect mail for dispatch

    Go To Top

  2. The following tasks could be left for the next day

    1. File copies of yesterday’s correspondence
    2. Type up the staff newsletter
    3. Photocopy newsletter and distribute to staff
    Go To Top

  3. Large tasks

    Smaller tasks

    Find out details of when and where the talent quest is going to occur.

    • Check with organiser for details
    • Confirm details with venue
    Obtain the list of entrants and the name of their act.
    • Distribute a memo to all staff regarding the talent quest
    • Ask that entries be in by a certain date
    • Check with each entrant that details are correct
    Type up the program.
    • Select the appropriate software program
    • Decide on the font and format
    • Type up the information
    • Proofread and edit the soft copy
    • Save your work
    • Print and recheck for mistakes
    Photocopy the program.
    • Ascertain the number of copies required
    • Check the photocopier for paper and toner
    • Print the required number of programs
    Distribute the program.
    • Ascertain which members of staff would require a copy of the program
    • Distribute programs
    Go To Top

  4. Problem

    Solution

    Photocopier breaks down

    • Carry out regular maintenance on photocopier
    • Have the machine serviced on a regular basis
    • Have a second photocopier
    • Know where you can get photocopying done for you in an emergency
    You run out of photocopy paper
    • Make one person responsible for keeping an eye on the level of paper in stock
    • Order more paper when it gets down to a certain level (eg two boxes)
    Power failure (You lose work typed to that point)
    • Save work on a regular basis to minimise loss of work
    Competing work demands
    • Prioritise work schedule
    • Delegate some tasks
    • Ask for help
    Time and venue of event changes after you have finished printing the program
    • Don’t print the program until all details are confirmed
    • Change the details then reprint the programs
    • Change the details by hand on each program
Go To Top

Back to Activities

Back to contents


Neals logo | Copyright | Disclaimer | Contact Us | Help