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Activities
Print these pages then complete the activities before you look up the Answers.
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You have been given the following list of tasks to
complete by the end of the day. Prioritise the jobs from
most urgent to least urgent by numbering the list from 1
– 10 (1 is urgent and 10 is least urgent).
Priority
Task
- Type up the staff newsletter
- Photocopy newsletter and distribute to staff
- Ring client to change the time of their appointment from 11am to 2pm
- Ring courier for dispatch of urgent parcel
- Type up the agenda for this afternoon’s staff meeting
- Relieve at receptionist desk from 12pm to 1pm
- Contact a supplier regarding an order that was missing an item
- File copies of yesterday’s correspondence
- Open, sort and distribute the mail
- Collect mail for dispatch
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If you do not have time to complete all the tasks on the
list, which ones could be left until the next day?
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You have been given the task of producing the program for
your organisation’s annual staff talent quest.
Break the task down into large tasks first, then each
large task into smaller parts.
Large tasks
Smaller tasks
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Problems always occur at work no matter how well
organised employees are. Complete the following table
identifying at least one solution to each of the
following problems that could occur while completing the
tasks set out in Q3 above.
Problem
Solution
Photocopier breaks down
You run out of photocopy paper
Power failure (You lose work typed to that point)
Competing work demands
Time and venue of event changes after you have finished printing the program
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