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Role plays
Role play 1
You work in the local high school office as an administrative assistant. Your job requires you to photocopy a ‘Daily News’ sheet which is distributed and read during Roll Call at 8.45am. Staff are able to add messages to the news sheet until 8.30am. Each morning a number of teachers queue to use the photocopier between 8.30am and 9.00am.
Make a list of the problems that arise from this situation (from both points of view) and suggest possible solutions.
Role play your response to a teacher who comes in and wants to jump in ahead of you and photocopy 25 x 10 page booklets for her first class of the day.
Role play 2
You are employed with Country Décor, as an administrative assistant.
You have noticed that staff often help themselves to items from the stock cupboard. On several occasions the last item has been taken and no one has taken responsibility for replacing the stock. You have been given the responsibility of setting up a more formal procedure for monitoring supplies.
Explain to your colleagues (use members of your class, a teacher, friend or family members) why a new process is required. Take care not to accuse or lay blame on individuals – this has been a procedural problem that you are trying to rectify.
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