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Role plays
You have been appointed as the administrative manager of a small office. In the first two weeks of your new job you notice that people working in the office take files from the filing cabinet whenever they want without any system of documenting the file movement.
Some take out the entire suspension file, others remove single pages from the file.You have noticed that files appear to remain on desks for extended periods and that many files are incorrectly placed in the filing drawers.
You decide you need to institute procedures for the handling of files and conduct a staff training session to introduce these procedures to all staff.
- Write out a simple set of procedures which could be
introduced
- Write out an introduction to the training session which
would explain the need for the new practices
- Conduct the training session - you could involve other people in your class, a teacher or a family member or use a large mirror!
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