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Role plays
1. Training a new employee
Your supervisor has asked you to train a new employee in the correct way to open the mail, to ensure nothing is left in the envelope and no injuries are sustained. Prepare a short training session with a demonstration.
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2. Preparing envelopes for the mail
You have noticed that several staff members are not using the Australia Post guidelines when addressing envelopes.
Prepare sample envelopes, both machine addressed and handwritten, to display as examples.
Your envelopes should look like the examples given by
Australia Post – either from the website www.auspost.com.au 
or
in the booklet Guide to Correct Addressing.
Check your answers here
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