Business Services

Test your knowledge

Select the answer you think is the most correct for each of the following questions

What should be taken into account when choosing a career?
a. How much pay you would receive
b. How your abilities would suit the job
c. What time you start work each day
d. When you would be able to take your first holiday.
Which of the following jobs is suitable for outsourcing?
a. Printing
b. Customer service
c. After sales service
d. On the job training.
Being able to work in an environment free from discrimination is
a. A right of the employer
b. A right of the employee
c. A dream
d. A reality.
Which of the following is a right for employees?
a. To arrive at work on time
b. To give up all inventions made in the company’s time
c. To be allowed a holiday each year
d. To display pictures of your liking around your desk.
Which of the following is a form of discrimination?
a. Paying young people a lower wage
b. Behaviour that offends someone
c. Not being asked out by your colleague
d. Not getting a job because you are pregnant.

Answer True or False for the following statements

	True	False
6. All employees have the right to resign.
7. In an interview, it is not a good idea to keeping looking the interviewer in the eye as it makes them feel uncomfortable.
8. Sitting with your arms crossed may be perceived as showing a negative attitude.
9. EEO legislation is about giving more positions to women as they have been discriminated against in the past.

From the following list of terms, select the one that best fits each definition. Click on the checkbox to see if you are correct.

\| quality assurance \| equity principles \| duty of care \| goals and objectives \| negligence
10. The notion of fairness.
11. A system to maintain standards in a business.
12. Acting carelessly, failing to consider the consequences of actions.
13. Moral or legal obligation to ensure safety.
14. Where a business plans to be in the future and what it needs to do to get there.