Business Services
Home > Business Services > Business Services (120/240 hours) > Work effectively in a business environment > Work effectively in a business environment
Role plays
Working in pairs, discuss then act out the following situations in order to show your understanding of this competency.
- You are an office manager with the responsibility of
supervising almost twenty office staff. You notice that
Sally is not turning up to work on time and that her
standard of work has deteriorated lately. You decide to
talk to her about her performance and her rights and
responsibilities at work.
- You are the state manager for a large national
corporation and you have just been informed by Head Office
that your branch is going to have a performance appraisal
in a few weeks time. At a staff meeting, you must explain
to the rest of the staff what this means and what the end
result will be.
- You are a new employee in a large office and are
undergoing induction training. Your supervisor is
explaining the procedures to be followed in order to
resolve a dispute. You ask many questions to make sure that
you fully understand the process.
- One of the employees in your office is confused about the difference between sexual harassment and sexual discrimination. Your job is to explain the difference to him/her.
|