Business Services

Home > Business Services > Business Services (240 hours) > Work effectively in a business environment > Work effectively in a business environment

Role plays

Working in pairs, discuss then act out the following situations in order to show your understanding of this competency.

  1. You are an office manager with the responsibility of supervising almost twenty office staff. You notice that Sally is not turning up to work on time and that her standard of work has deteriorated lately. You decide to talk to her about her performance and her rights and responsibilities at work.

  2. You are the state manager for a large national corporation and you have just been informed by Head Office that your branch is going to have a performance appraisal in a few weeks time. At a staff meeting, you must explain to the rest of the staff what this means and what the end result will be.

  3. You are a new employee in a large office and are undergoing induction training. Your supervisor is explaining the procedures to be followed in order to resolve a dispute. You ask many questions to make sure that you fully understand the process.

  4. One of the employees in your office is confused about the difference between sexual harassment and sexual discrimination. Your job is to explain the difference to him/her.

Back to contents

Go To Top

Neals logo | Copyright | Disclaimer | Contact Us | Help