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Key terms and concepts
|
Term
|
Definition
|
|---|---|
| Anti-discrimination | Not being allowed to treat people differently because of their race, sex, disability, sexual orientation, age etc. |
| Colleague | A fellow worker in a business. |
| Confidentiality | Keeping something private or secret. |
| Criminal offence | Partaking in an activity that is against the law. |
| Disloyalty | An unfaithful act. |
| Duty of care | Moral or legal obligation to ensure safety. |
| Employee | A person who works for a wage or salary. |
| Employer | The owner of a business who employs workers. |
| Equal Employment Opportunity | A policy ensuring that everyone is treated equally so that the best person is chosen for a job. |
| Equity principles | The notion of fairness. |
| Ethical standards | Standards relating to morals. |
| Industrial relations | The relationship between management and the workers in a business. |
| Industry codes of practice | Set rules of behaviour within an industry. |
| Legislation | Laws passed by the Federal or State Parliaments. |
| Line management | A chain of command where the work of a subordinate is directed by his/her supervisor, starting with the top level of management. |
| Negligent | Acting carelessly, failing to consider the consequences of actions. |
Occupational Health and Safety  |
Legislation concerning the need to protect the health and safety of all workers and visitors in a business. |
| Organisation | A business. |
| Organisational goals and objectives | Where a business plans to be in the future and what it needs to do to get there. |
| Outsourcing | Sending certain jobs to another company for completion, particularly suited to accountancy, printing, advertising, and security. |
| Performance appraisals | Performance reviews to provide feedback to employees. |
| Prioritise | To put in order of priority or urgency. |
| Quality assurance | A system to maintain standards in a business. |
| Rights and responsibilities | How an employee or employer can be expected to be treated and what is expected of an employee or an employer under a contract of employment. |
| Sexual harassment | Verbal or physical behaviour that has a sexual element, is unwelcomed, is intimidating, offensive or humiliating. |
| Unions | Organisations of employees that represent the interests of the employees. |
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