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Board of Studies NSW provides a number of online multiple choice questions

Additional resources

Communicate in the workplace
Create and use databases
Create and use simple spreadsheets
Handle mail
Maintain business resources
Organise and complete daily work activities
Participate in workplace safety procedures
Prepare and process financial/business documents
Process and maintain workplace information
Produce simple wordprocessed documents
Provide information to clients
Use business technology
Work effectively in a business environment
Work effectively with others

Communicate in the workplace

• Thompson, S, Communicate in the workplace, 2002, Software Publications, Sydney, ISBN 1-877084-95-8
• Developing business skills, Level 2 activity book, 2002, Aspire training and consulting, Melbourne, ISBN 1-74042-112-4
• Developing business skills, Level 2 course book, 2002, Aspire training and consulting, Melbourne, ISBN 1-74042-104-3

Create and use databases

• Price, C & Wix, J, Business office skills (Microsoft Office 2000), 2002, Software Publications, Sydney, ISBN 1-877331-09-0
• Price, C & Wix, J, Create and use databases (Access 2000), 2002, Software Publications, Sydney, ISBN 1-877292-57-5
• Price, C & Wix, J, Create and use databases (Access 2000), 2002, Software Publications, Sydney, ISBN 1-877305-44-8
• Microsoft, Office resources, http://www.microsoft.com/office/using/default.asp
• Microsoft, Access resources, http://www.microsoft.com/office/office/default.asp

Create and use simple spreadsheets.

Print publications

• Price, C & Wix, J, Business office skills (Microsoft Office 2000), 2002, Software Publications, Sydney, ISBN 1-877331-09-0
• Price, C & Wix, J, Create and use simple spreadsheets (Excel 2000), 2001, Software Publications, Sydney, ISBN 1-877292-52-4
• Price, C & Wix, J, Create and use simple spreadsheets (Excel 2002), 2002, Software Publications, Sydney, ISBN 1-877305-432-X
• Developing business skills, Level 2 activity book, 2002, Aspire training and consulting, Melbourne, ISBN 1-74042-112-4
• Developing business skills, Level 2 course book, 2002, Aspire training and consulting, Melbourne, ISBN 1-74042-104-3

Websites

• Microsoft, Excel resources, http://www.microsoft.com/office/excel/default.asp
• Microsoft, Office resources, http://www.microsoft.com/office/using/default.asp

Handle mail

• Bhagat, M, Handle mail, 2002, Software Publications, Sydney, ISBN 1-877084-47-6
• Developing business skills, Level 2 activity book, 2002, Aspire training and consulting, Melbourne, ISBN 1-74042-112-4
• Developing business skills, Level 2 course book, 2002, Aspire training and consulting, Melbourne, ISBN 1-74042-104-3

Maintain business resources

• Burnie, H, Maintain business resources, 2003, Software Publications, Sydney, ISBN 1-74123-044-6

Organise and complete daily work activities

• Henwood, B, Organise and complete daily work activities, 2002, Software Publications, Sydney, ISBN 1-877038-79-2
• Developing business skills, Level 2 activity book, 2002, Aspire training and consulting, Melbourne, ISBN 1-74042-112-4
• Developing business skills, Level 2 course book, 2002, Aspire training and consulting, Melbourne, ISBN 1-74042-104-3

Participate in workplace safety procedures

Print publications

• Harvey, S, Participate in workplace safety procedures, 2003, Software Publications, Sydney, ISBN 1-877084-40-9
• Developing business skills, Level 2 activity book, 2002, Aspire training and consulting, Melbourne, ISBN 1-74042-112-4
• Developing business skills, Level 2 course book, 2002, Aspire training and consulting, Melbourne, ISBN 1-74042-104-3

Websites

• Comcare Australia
• National Occupational Health and Safety Commission
• WorkCover NSW

Prepare and process financial/business documents

• Oliver, K & Jinks, J, Prepare and process financial/business documents (Manual), 2003, Software Publications, Sydney, ISBN 1-877292-92-3
• Developing business skills, Level 2 activity book, 2002, Aspire training and consulting, Melbourne, ISBN 1-74042-112-4
• Developing business skills, Level 2 course book, 2002, Aspire training and consulting, Melbourne, ISBN 1-74042-104-3

Process and maintain workplace information

• Collison, K, Process and maintain workplace information, 2002, Software Publications, Sydney, ISBN 1-877084-55-7
• Developing business skills, Level 2 activity book, 2002, Aspire training and consulting, Melbourne, ISBN 1-74042-112-4
• Developing business skills, Level 2 course book, 2002, Aspire training and consulting, Melbourne, ISBN 1-74042-104-3

Produce simple wordprocessed documents

Print publications

• Price, C & Wix, J, Business office skills (Microsoft Office 2000), 2002, Software Publications, Sydney, ISBN 1-877331-09-0
• Price, C & Wix, J, Produce simple wordprocessed documents (Word 2000), 2001, Software Publications, Sydney, ISBN 1-877292-51-6
• Price, C & Wix, J, Produce simple wordprocessed documents (Word 2002), 2002, Software Publications, Sydney, ISBN 1-877305-06-5
• Snooks & Co (Revised for the Commonwealth Department of Finance and Administration), Style manual, For authors, editors and printers, Sixth edition, 2002, John Wiley & Sons Australia, Ltd, ISBN 0-7016-3648-3
• Developing business skills, Level 2 activity book, 2002, Aspire training and consulting, Melbourne, ISBN 1-74042-112-4
• Developing business skills, Level 2 course book, 2002, Aspire training and consulting, Melbourne, ISBN 1-74042-104-3

Websites

• Microsoft, Office resources, http://www.microsoft.com/office/using/default.asp
• Microsoft, Word resources, http://www.microsoft.com/office/word/default.asp

Provide information to clients

• Bhagat, M, Provide information to clients, 2002, Software Publications, Sydney, ISBN 1-877292-97-X
• Developing business skills, Level 2 activity book, 2002, Aspire training and consulting, Melbourne, ISBN 1-74042-112-4
• Developing business skills, Level 2 course book, 2002, Aspire training and consulting, Melbourne, ISBN 1-74042-104-3

Use business technology

• Price, C & Wix, J, Business office skills (Microsoft Office 2000), 2002, Software Publications, Sydney, ISBN 1-877331-09-0
• Price, C & Wix, J, Use business technology, 2002, Software Publications, Sydney, ISBN 1-877292-91-5
• Developing business skills, Level 2 activity book, 2002, Aspire training and consulting, Melbourne, ISBN 1-74042-112-4
• Developing business skills, Level 2 course book, 2002, Aspire training and consulting, Melbourne, ISBN 1-74042-104-3

Work effectively in a business environment

Print publications

• Bhandari, T, Work effectively in a business environment, 2003, Software Publications, Sydney, ISBN 1-877084-56-5
• Developing business skills, Level 2 activity book, 2002, Aspire training and consulting, Melbourne, ISBN 1-74042-112-4
• Developing business skills, Level 2 course book, 2002, Aspire training and consulting, Melbourne, ISBN 1-74042-104-3

Websites
NSW Department of Industrial Relations

• http://www.dir.nsw.gov.au/

Federal Awards

• http://www.wagenet.gov.au/

Career Planning

• http://careerone.com.au/
• http://seek.com.au
• http://www.jobsearch.gov.au/
• http://www.mycareer.com.au
• http://www.myfuture.edu.au/

Work effectively with others

• Developing business skills, Level 2 activity book, 2002, Aspire training and consulting, Melbourne, ISBN 1-74042-112-4
• Developing business skills, Level 2 course book, 2002, Aspire training and consulting, Melbourne, ISBN 1-74042-104-3