Business Services

Key terms and concepts

Term	Definition
Confidentiality	Maintaining privacy and/or security of information.
Dot matrix	A basic printer that can produce text or graphics in the form of a matrix of small dots.
Flatbed scanner	An electronic image-capturing device, allowing the image to be imported into various software packages.
HTML	Hypertext Markup Language, or HTML, is a system of marking or tagging text so that it is able to be displayed by browsers for the World Wide Web.
Hyperlink	A graphic or portion of text that links to another web page/web site, another document or another part of the same page. These hyperlinks are usually in a different colour or underlined or both.
Laser printer	A printer that utilises a laser beam to produce an image on a drum. These printers produce very high quality copy compared to dot matrix.
Proofreading	Careful checking of a document, which may include checking from previous amended versions, inclusive of spelling, grammar and formatting errors.
Style sheet	A document that defines a structured set of formats, inclusive of fonts, colour, page set-up etc, to create an overall ‘look’ for new documents.
Timelines	Schedules representing a period of time designated for planned events, eg projects.
Template	A document containing set styles, inclusive of fonts, page set-up, colour etc that is used as a basis for new documents.